Shipment Tracking

Where is my shipment?

Submit your reference below and Emerald's team will locate your cargo and reply with its current status. This is a tracking assistance gateway — not a live carrier feed.

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Our team responds during working hours with the latest status from the carrier. For urgent shipments, call +20 12 8805 9921.

Request received

Your reference {{ submittedRef }} has been sent to our tracking team. We'll reply to {{ submittedEmail }} with the current status.

Demo submission — connect the tracking endpoint before launch (see README).

Reference formats

Air Waybill (AWB)e.g. 077-12345675 — 3-digit airline prefix + 8 digits
Container numbere.g. MSKU1234567 — 4 letters + 7 digits
Bill of Lading (B/L)Format varies by carrier — enter as it appears

Need help?

Can't find your reference, or need status on a shipment Emerald is handling? Contact us directly.

Contact page